Overview The Department of Financial Services (DFS) successfully completed the month-long Special Campaign 5.0 , demonstrating a commitment to cleanliness, efficiency, and improved governance across the country's financial sector. The campaign, which ran from October 2nd to October 31st, 2025 , focused on minimizing pendency, institutionalizing Swachhata , and enhancing customer-centric initiatives. Key Developments Focus Areas Space Management: Emphasis on better space management and freeing up office space. Customer Centric Initiatives: Focus on initiatives that benefit customers directly. Environmental Sustainability: Promoting a clean and green environment. Scrap Disposal: Efficient management and disposal of scrap materials. Achievements Grievance Redressal: Achieved 100% disposal of all identified public grievances, public appeals, and MP References. Space Freed: 2.15 lakh square feet of space was freed up through better management. Revenue Generation: Rs. 3.20 crore was earned through scrap disposal by PSBs and other financial institutions. Cleanliness Drives: The Cleanliness Campaign was conducted in more than 41,000 sites across the country. Pension Grievances Weeks 12 Public Sector Banks and 28 Regional Rural Banks organized Pension Grievances Weeks to educate pensioners on: Submission of online life certificates Door step banking facilities Grievances registration and redressal Cyber Security Awareness Various videos and static content were posted on social media platforms by PSBs and RRBs to spread awareness about Cyber Security . A book on cyber-security was also published by the State Bank of India . Highlights & Achievements Cleanliness Campaigns/Sites/Offices Cleaned: 41,041 Space Freed: 2,15,965 sq. ft. Revenue Earned from Scrap Disposal: Rs. 3,20,58,911 Disposal of Public Grievances: 6,207 Disposal of Public Grievances Appeals: 2,139 UPSC Relevance This initiative is relevant to GS2: Government Policies and Interventions , demonstrating the government's focus on improving efficiency and citizen-centric services in the financial sector. It also touches upon GS3: Economy through the revenue generated from scrap disposal and the promotion of financial literacy. The emphasis on cyber security aligns with the growing importance of digital security in the financial landscape. Important Facts for UPSC The Special Campaign 5.0 highlights the government's commitment to good governance and administrative reforms. The campaign's focus on cleanliness aligns with the broader Swachh Bharat Abhiyan . The involvement of various financial institutions underscores the importance of the financial sector in national development. The emphasis on cyber security reflects the increasing digitalization of financial services and the need to protect citizens from cyber fraud.