eSanjeevani (National Telemedicine Service)

✦Key Features

• 44.9 crore+ teleconsultations (Feb 17, 2026) — world largest telemedicine initiative
• 2.20 lakh+ registered providers; 750+ districts covered; all 36 states and UTs
• eSanjeevani HWC: AB-HWC doctor connects to specialist (doctor-to-doctor)
• eSanjeevani OPD: patient directly consults doctor via app (patient-to-doctor)
• AI-enabled diagnostic recommendations in 12 million consultations (Apr 2023 to Nov 2025)
• Developed by C-DAC (Centre for Development of Advanced Computing)
• Integrated with ABDM (ABHA health ID) and Ayushman Bharat Digital Mission

✓Eligibility Criteria

• All citizens of India seeking medical consultation from their homes are eligible for the eSanjeevaniOPD service.
• Registered medical practitioners and specialists from recognized medical institutions act as service providers.
• Health and Wellness Centers (HWCs) act as spokes in the doctor-to-doctor (eSanjeevaniAB-HWC) model.
• Paramedical staff and Community Health Officers (CHOs) are eligible to facilitate consultations for rural patients.

★Benefits

• Free-of-cost access to quality medical consultations with certified doctors and specialists regardless of location.
• Digital generation of e-prescriptions which can be used to purchase medicines or undergo lab tests.
• Significant reduction in travel costs and time for patients living in remote or underserved areas.
• Minimization of the risk of cross-infection by providing medical advice without physical hospital visits.

▶Application Process

• The user registers on the eSanjeevaniOPD portal or mobile app using a valid mobile number.
• A One-Time Password (OTP) is sent for verification, after which the user creates a patient profile.
• The user enters the virtual waiting room and waits for an available doctor to initiate the video consultation.
• After the consultation, the user can download the digitally signed e-prescription for further use.

₹ Budget Allocation

170

Funding Ratio (Centre:State): 100% Central Government Funded (Central Sector Component under Ayushman Bharat)

Historical Context

Launched in November 2019 by the Ministry of Health and Family Welfare, it was initially intended to connect HWCs with specialists. The OPD variant was launched in April 2020 due to the COVID-19 lockdown.