Chakshu and the Digital Intelligence Platform is a key topic under Science And Technology for UPSC Civil Services Examination. Key points include: Chakshu and DIP are DoT initiatives under Sanchar Saathi portal to combat telecom fraud.. Chakshu (meaning 'eyes') enables citizens to proactively report suspicious communications.. Chakshu covers frauds like bank/SIM scams, KYC updates, impersonation, and sextortion.. Understanding this topic is essential for both UPSC Prelims and Mains preparation.
Chakshu and the Digital Intelligence Platform is a Medium-level topic in UPSC Science And Technology. It is tested in both Prelims (factual MCQs) and Mains (analytical answer writing). Previous year UPSC questions have frequently covered aspects of Chakshu and the Digital Intelligence Platform, making it essential for comprehensive IAS preparation.
To prepare Chakshu and the Digital Intelligence Platform for UPSC: (1) Study the comprehensive notes covering all key concepts on Vaidra. (2) Practice previous year questions on this topic. (3) Connect it with current affairs using daily updates. (4) Revise using key takeaways and mind maps available for Science And Technology. (5) Write practice answers linking Chakshu and the Digital Intelligence Platform to related GS Paper topics.

The Department of Telecommunications (DoT) has launched two significant initiatives, Chakshu and the Digital Intelligence Platform (DIP). These platforms are designed to actively combat the growing menace of spam and fraud calls in India.
Both initiatives are accessible and managed through the overarching Sanchar Saathi portal, a government platform dedicated to citizen-centric services in the telecom sector.
Chakshu, which literally means "eyes" in Sanskrit, empowers citizens to become proactive participants in combating telecom fraud. It serves as a dedicated channel for reporting suspicious communications.
Access Point: Citizens can access Chakshu at sancharsaathi.gov.in/sfc to submit their reports.
The primary objective of Chakshu is to enable proactive reporting of potentially fraudulent activities. This early intervention is crucial for the prevention and effective mitigation of various telecom-related frauds and spam calls.
The platform is designed to cover a broad spectrum of fraudulent activities, ensuring comprehensive citizen protection. Users can report incidents related to:
The Telecom Regulatory Authority of India (TRAI) is actively involved in enhancing the user experience and accessibility of Chakshu. TRAI is currently working on developing a dedicated mobile application for the platform.
UPSC Insight: The collaboration between DoT and TRAI highlights a multi-stakeholder approach to digital governance and consumer protection, a common theme in GS-II Governance and GS-III Internal Security.
The Digital Intelligence Platform (DIP) is a secure and highly integrated platform developed by the DoT. Its core function is to curb the misuse of telecom resources and associated data.
Core Mechanism: DIP operates through robust intelligence sharing and information exchange among a wide array of stakeholders. This collaborative approach is vital for effective fraud detection and prevention.
DIP is designed as a non-public data-sharing resource. This ensures that sensitive information is exchanged securely and only among authorized entities, maintaining data integrity and privacy.
The platform brings together various entities crucial for combating telecom fraud. These stakeholders include:
This comprehensive network allows for a holistic and coordinated response to complex digital fraud schemes.

