Overview
The CFCFRMS 2.0 was launched in 2021 and has become the main channel for citizens to lodge cyber‑fraud complaints. By 30 June 2026 the platform has helped save **Rs 11,158 crore** across **32.80 lakh** complaints, supported by the toll‑free helpline 1930.
Key Developments
- The Ministry of Home Affairs issued a comprehensive SOP for the NCRP‑CFCFRMS, covering complaint processing, bank coordination, grievance redressal, lien removal and fund restoration.
- From April 2026, the Money Restoration Module and Grievance Redressal Module became operational, speeding up fund recovery and addressing account‑freezing issues.
- The I4C launched a Suspect Registry on 10 Sept 2024. By mid‑2026 it had received **30.48 lakh** suspect identifiers, shared **32.08 lakh** mule accounts and blocked transactions worth **Rs 25,698 crore**.
- CERT‑In continues to issue alerts, use AI for domain‑phishing detection and run an automated threat‑intelligence exchange platform.
- Under the CCPWC scheme, **Rs 132.93 crore** were released to states for setting up cyber‑forensic‑cum‑training labs, hiring junior cyber consultants and training over **24,600** law‑enforcement personnel, prosecutors and judges.
- The National‑Digital Investigation Support Centre in New Delhi has handled **14,064** cases, while a second centre in Assam became operationa