Overview Union Minister of Communications, Shri Jyotiraditya M. Scindia , chaired the Quarter 2 ( 2025–26 ) Strategic Review and Planning Meet of Bharat Sanchar Nigam Limited (BSNL) in New Delhi. The meeting focused on evaluating BSNL’s performance across key parameters, improving profitability, and enhancing customer experience. The Minister emphasized the importance of quality of service, cost efficiency, and new revenue streams. Key Highlights Revenue Performance: BSNL achieved a 93% revenue run rate in Q2, with collections of ₹5,347 crore against a target of ₹5,740 crore . First Half FY 2025–26: BSNL recorded total revenues of ₹11,134 crore , combining ₹6,000 crore (Q1) and ₹5,347 crore (Q2). ARPU Improvement: Average Revenue Per User (ARPU) rose from ₹81 in Q1 to ₹91 in Q2, reflecting a 12% improvement. Business Verticals: Consumer Mobility achieved about 75% of its target ( ₹1,700 crore ), while the Enterprise Business (EB) vertical surpassed expectations with 103% of its quarterly target ( ₹1,272 crore ). Minister's Seven-Point Agenda for Circles Minister Scindia outlined a seven-point agenda for all CGMs to follow in the coming quarter: Quality of Service (QoS): Treat QoS as non-negotiable, with daily tracking of metrics like uptime and mean repair time. Competitor Analysis: Conduct competitor analysis on network and service parameters to identify and close performance gaps. Battery Media Replacement: Ensure battery media replacement across all circles by 31 December 2025 . Cost Control: Control operational costs, ensuring no negative EBITDA, even on a single day. New Revenue Streams: Develop new revenue streams through innovative offerings in Consumer Mobility, Enterprise Business, and Consumer Fixed Access. Revenue Split: Strive for a 50:50 revenue split between government and private sector clients by the next fiscal year. Circle-Level Leadership: Strengthen circle-level leadership, fostering a culture of teamwork and accountability. UPSC Relevance This review meeting and the outlined agenda are relevant to the UPSC syllabus under GS3: Infrastructure and GS3: Economy . The focus on improving BSNL's performance, enhancing service quality, and generating new revenue streams aligns with the government's efforts to strengthen the telecom sector and promote digital connectivity. The seven-point agenda provides insights into the strategic priorities and operational targets for BSNL. Key Takeaways for UPSC Aspirants BSNL's Performance: Understanding BSNL's revenue performance, ARPU trends, and business vertical achievements is crucial. Minister's Directives: The seven-point agenda highlights the key areas of focus for BSNL and the government's priorities for the telecom sector. Strategic Importance: BSNL's role in providing affordable telecom services, especially in rural areas, is significant for inclusive growth and digital empowerment. Important Facts Revenue Target: BSNL aimed for ₹5,740 crore in Q2 but collected ₹5,347 crore . Subscriber Base: Consumer Mobility has 9.23 crore subscribers. EB Vertical Performance: The Enterprise Business vertical achieved 103% of its quarterly target.